Shipping
Good news! We offer worldwide shipping with a choice of standard or express delivery. Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
Australian Residents:
FREE SHIPPING on all orders over $99
$8.95 Regular Post for orders less than $99
$12.95 Express Post available on all orders
CHRISTMAS POSTAGE CUT-OFF DATES
Standard Metro Post (please allow additional time for items being delivered outside metro areas)
VIC customers: Fri 19/12
NSW customers: Wed 17/12
ACT customers: Wed 17/12
QLD customers: Wed 17/12
SA customers: Wed 17/12
WA customers: Tue 16/12
TAS customers: Wed 17/12
NT customers: Sun 14/12
Express Post (please allow additional time for items being delivered outside metro areas)
VIC, NSW, ACT, QLD & SA Customers: Sun 21/12
NT, TAS & WA Customers: Fri 19/12
New Zealand Residents:
$14.95 Standard International Delivery
$29.95 Express International Delivery
International Residents:
$24.95 Standard International Delivery
$39.95 Express International Delivery
Duties and Taxes:
For customers outside Australia, your order may be subject to international duties and taxes upon arrival in the destination country. These fees must be paid by the customer before delivery. Please be aware that the shipping carrier may withhold your parcel until these charges are settled.
La Donna is not responsible for any costs, delays, or actions resulting from customs procedures beyond our control. We recommend contacting your local customs office for details on potential duties and taxes.
Dispatch Time Frames:
Products are usually shipped within 1 to 2 business days.
We deliver through Australia Post. For postage delivery time estimates, please visit:
https://auspost.com.au/parcels-mail/calculate-post...
Products available for pre-order are usually shipped within 2 to 3 weeks.
Please note that La Donna is not responsible for any delays caused by Australia Post, especially during high-volume seasons and all delivery times are estimated.
Please ensure you provide a secure delivery address. La Donna cannot accept responsibility for stolen or missing parcels after they have been delivered to the address provided.